Contact information

Contact Us

If you have any questions regarding our botanical ingredients, bath soak rituals, natural skin compatibility, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Lush Remedy
Website: lushremedy.shop
Email: support@lushremedy.shop
Phone: +61 8 9584 7150
Business Address: Ocean Road, Dawesville WA 6211, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AWST)

Important Note: The physical address listed above is for corporate administrative operations only. Please do not dispatch returned skincare jars, bath soaks, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.